2. Information We Collect

To provide you with a personalized experience and access to our App, we collect the following personal information:

• Email Address: To create and manage your account and communicate with you.
• Country: To understand sanitary products used in your country and provide relevant information to both you and other users of our App on the products and rating available in various countries.
• Product Ratings: To gather insights on preferred sanitary products based on our users experiences and ratings, and provide anonymized information on sanitary product preference to users.
• We are also legally required to document the personal data in financial transactions when paying or receiving payment for delivery of goods and services.

3. How We Use Your Information

The personal information we collect is used for the following purposes:

• Account Creation and Management: To register your account, verify your identity, and provide you with access to the App.
• Personalized Experience: To customize your experience by providing recommendations and content relevant to your location and preferences.
• Insights and Education: To compile and share useful insights that guide sanitary health, based on aggregated user data.
• Communication: To send you updates, newsletters, and other communications related to our services. You can opt out of these communications at any time.

If you contact us, we use personal data about you in order to document quality and compliance (for instance in relation to statutes of limitations, security, litigation, or regulatory investigations) where either:

• our legitimate interest in improving our legal position overrides your interest in the information not being used, or
• your freely given consent when you choose to disclose your personal data to us.

If you:

• are a customer of ours; or
• visit our Apps, incl. social media; or
• use of App; or
• sign up for one of our newsletters.

you will receive information, notifications, newsletters, offers, or similar, depending on our relationship and your personal preferences.

Depending on our relationship, we use:

• Contact information (e.g., name, address, email, and phone number)
• Content and your choices in relation to newsletters – contact forms and content etc.
• Your personalized settings in our App

4. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may, however, share your information in the following circumstances:

• With Third-Party Service Providers: We use third-party applications to enhance our services, which may collect user data such as email addresses. We may also share your data with our business partners to enhance the quality of your experience with the services we provide. These providers are obligated to protect your information and use it solely for the purpose of providing services to us.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests, or to protect the rights, property, or safety of Hawa Collective, our users, or others.

5. User Rights and Data Access

As a user, you have the right to:

• With Third-Party Service Providers: You may request a copy of your personal data by contacting us at contact@thehawacollective.com. Our technical team will process your request within 5-10 business days.
• Update or Delete Your Information: You can update or delete your personal information at any time through your account settings.

6. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or misuse. Our App is designed with robust security features to ensure that your account and personal data remain secure.

7. Use of Cookies and Similar Technologies

Our App uses cookies and similar technologies to enhance your experience and collect information about how you use our services. For more information on how we use cookies, please refer to our Cookie Policy.

8. Third-Party Websites

Our App may contain links to third-party websites/ apps or services that are not owned or controlled by Hawa Collective. We are not responsible for the privacy practices of these third-party websites/ apps. We encourage you to read the privacy policies of any third-party websites/apps you visit.

9. Data Retention

We store your personal data for as long as it is necessary to fulfil the purpose of the use, unless we are obliged under applicable laws and regulations or are entitled to store the personal data for a longer period, more specifically:

• We retain your personal data as long as we have an ongoing relationship with you (in particular, if you have an account with us or have not withdrawn your marketing consent).
• We will only keep the personal data while your account is active or for as long as needed to provide services to you.
• We retain your personal data for as long as needed in order to comply with our global legal and contractual obligations.
• We will also retain your Personal Data where this is advisable to safeguard or improve our legal position (for instance in relation to statutes of limitations, security, litigation, or regulatory investigations).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our App and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hawa Collective
Email: contact@thehawacollective.com

Thank you for using Hawa. We are committed to protecting your privacy and providing a meaningful experience through our App.